Refund policy
We want you to love what you run in. This policy covers purchases made online and in store at 32 Church St., Little Silver, NJ 07739.
Our 30-day promise
If you are not happy with your purchase, return it within 30 days for an exchange or store credit. For online orders the 30 days start on the day your order is delivered. We do not offer cash or card refunds, except for damaged, defective or incorrect items as described below.
Shoes: take them for a spin
Run in them. If you do not love your shoes within 30 days, return them in their original box for an exchange or store credit.
Apparel and accessories
New and unused apparel or accessories, in the original packaging with tags on, can be returned within 30 days for an exchange or store credit.
What cannot be returned
- Nutrition products
- Gift cards
- Items marked final sale
How to start a return or exchange
Call the store at (732) 383-6047 or email info@theoutpostrunning.com to set up your return or exchange. You can then either bring the item back to the store at 32 Church St., Little Silver, NJ 07739, or send it back to us at that address.
Return shipping
Return shipping is paid by the customer, and the original shipping charge is not refundable. Returns in store are always free. If we sent you a damaged, defective or incorrect item, we cover the return shipping.
Store credit
Store credit is issued once we receive and check your return, usually within 5 business days. It does not expire.
Damaged, defective or incorrect items
If your order arrives damaged or defective, or you received the wrong item, contact us within 7 days of delivery at info@theoutpostrunning.com or (732) 383-6047. We will replace the item or refund your original payment method, your choice.
We reserve the right to deny a return or exchange that does not meet this policy.
Questions?
Email info@theoutpostrunning.com or call (732) 383-6047.
JSS Run Supply LLC d/b/a The Outpost Running & Walking Co., 32 Church St., Little Silver, NJ 07739